SocialNex
AI Insights Platform

Make smarter decisions with AI insights

Elevate your brand with a comprehensive Overall Score and AI-driven insights. Track and compare sentiment, reputation, and online visibility — with focused suggestions to fuel expansion.

insights-agent.live
Active
Insights AI Agent
Running…
  • Overall score · 84.3 · +2.1 this week
    Live
  • Sentiment shift detected · Nashville · +0.18
    Done
  • AI recommendation · "Reply faster on Yelp" · +1.4 pts
    New
  • Peer benchmark · top-decile · category: Dental
    Live
One score, all signals

Reputation, sentiment, and visibility — measured in one place

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Signals rolled up into one Overall Score
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Platforms ingested per location
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Average detection-to-action window
How it works

From raw signals to next-best action

Insights AI pulls every signal you generate, scores it against peers, and tells your team exactly what to do — by location.

  1. 01

    Signal aggregation

    Reviews, social, search, listings, and conversations from 200+ platforms — pulled in continuously and normalized per location.

  2. 02

    Overall Score

    One headline score per location and brand — composed of reputation, sentiment, visibility, and engagement sub-scores.

  3. 03

    Actionable insights

    The agent surfaces what changed and why — and proposes the next-best action ranked by expected impact.

  4. 04

    Industry benchmarks

    See how every location compares to peers in your category and city. Trust gaps and over-performance are obvious at a glance.

The console

A single view of every location’s health

Roll up reputation, sentiment, and visibility across every location into one dashboard — drill in to see what’s driving the score and what to fix first.

+12% Score
AI Insights
What you can do

Pull signal out of every channel

Sentiment

Track sentiment, not just star ratings

AI-powered sentiment shows what customers actually feel — by topic, by location, by week — so you can act before stars move.

Industry leaderboard

See where you rank in your industry and city — and what the top performers are doing differently.

84.3
Average Overall Score after 90 days

Map view by location

Geo view of every market — color-coded by score so problem locations are impossible to miss.

Next-best action

For each location, a ranked list of fixes — every one with expected impact and effort estimates.

Build trust

Build trust where it matters

Every signal Insights AI tracks rolls into a customer-visible trust score — review velocity, response rate, sentiment, and listings accuracy — so the metric that grows your business is the metric you optimize.

Decide with data

Stop guessing. Start growing.

Insights AI benchmarks every location, surfaces the next-best action, and tracks the score that actually moves revenue.