Make smarter decisions with AI insights
Elevate your brand with a comprehensive Overall Score and AI-driven insights. Track and compare sentiment, reputation, and online visibility — with focused suggestions to fuel expansion.
- Overall score · 84.3 · +2.1 this weekLive
- Sentiment shift detected · Nashville · +0.18Done
- AI recommendation · "Reply faster on Yelp" · +1.4 ptsNew
- Peer benchmark · top-decile · category: DentalLive
Reputation, sentiment, and visibility — measured in one place
From raw signals to next-best action
Insights AI pulls every signal you generate, scores it against peers, and tells your team exactly what to do — by location.
- 01
Signal aggregation
Reviews, social, search, listings, and conversations from 200+ platforms — pulled in continuously and normalized per location. Duplicates and noise get filtered out, so the score reflects what customers actually said.
- 02
Overall Score
One headline score per location and brand — composed of reputation, sentiment, visibility, and engagement sub-scores. History is tracked over time, so you can see exactly when and why a location moved.
- 03
Actionable insights
The agent surfaces what changed and why — and proposes the next-best action ranked by expected impact. Each recommendation links back to the underlying signals, so teams act with full context.
- 04
Industry benchmarks
See how every location compares to peers in your category and city. Trust gaps and over-performance are obvious at a glance. Benchmarks update as your category shifts, keeping targets honest quarter after quarter.
A single view of every location’s health
Roll up reputation, sentiment, and visibility across every location into one dashboard — drill in to see what’s driving the score and what to fix first.
Pull signal out of every channel
Track sentiment, not just star ratings
AI-powered sentiment shows what customers actually feel — by topic, by location, by week — so you can act before stars move.
Industry leaderboard
See where you rank in your industry and city — and what the top performers are doing differently.
Map view by location
Geo view of every market — color-coded by score so problem locations are impossible to miss.
Next-best action
For each location, a ranked list of fixes — every one with expected impact and effort estimates.
Build trust where it matters
Every signal Insights AI tracks rolls into a customer-visible trust score — review velocity, response rate, sentiment, and listings accuracy — so the metric that grows your business is the metric you optimize.
Stop guessing. Start growing.
Insights AI benchmarks every location, surfaces the next-best action, and tracks the score that actually moves revenue.