14-Day "On-Brand or Free" Guarantee
Review your first batch, request unlimited revisions for 14 days. Still not on-brand? Full refund, no forms, no fight.
The full policy — no fine print
Exactly what's covered
14-day window
Your guarantee starts the day your first content batch is delivered. You have 14 full days — no fine print, no business-days-only caveat.
Unlimited revisions
Request as many revisions as you need within those 14 days. AI drafts mean every round is fast. We keep going until it feels unmistakably yours.
Full refund — no forms
If after unlimited revisions it still isn't on-brand, we refund your first month in full. You don't fill out a form or argue with support — one message is enough.
No questions, no fight
We don't ask why it didn't work. If it didn't work, we make it right. That's the whole policy.
How to claim your refund
No ticket system, no escalation queue.
- 1
Request revisions
Email or message your account manager describing what's off. We'll turn around a revised batch fast -- usually within 48 hours.
- 2
Keep going until it's right
Repeat as many times as needed within 14 days. There's no revision limit and no charge for additional rounds.
- 3
Still not right? Say so.
If after unlimited revisions the content still doesn't feel on-brand, send one message to your account manager: "I'd like a refund." That's it.
- 4
Refund issued
We process your full first-month refund within 5 business days. No forms, no dispute needed.
Scope & conditions
The guarantee applies to managed postings plans (10, 20, or 30 posts/month). The 14-day window begins on the date your first content batch is delivered to your approval queue.
"On-brand" means the content matches your submitted brand guidelines, tone of voice, and audience. You define what on-brand means for your business — we use your brief and any revision feedback to get there.
The refund covers your first month's subscription fee only. It does not apply to add-ons (video, ads, blogs) purchased separately, or to months after the first.
One guarantee redemption per new subscription. Accounts that have previously received a guarantee refund are not eligible for a second redemption on a new subscription to the same plan tier.
We reserve the right to update this policy. Accounts active at the time of any change retain the guarantee terms that were in effect when they subscribed.
Questions? Email [email protected] or message your account manager directly.
Try it risk-free.
Pick a plan today. If the first batch isn't on-brand after unlimited revisions, you get every dollar back.